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KitchenAid® 19.8 cu ft. Counter-Depth Side-by-Side Refrigerator

KitchenAid® 19.8 cu ft. Counter-Depth Side-by-Side Refrigerator is rated 3.1 out of 5 by 9.
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The sleek design of this 19.8 cu ft. side-by-side refrigerator features the Preserva® Food Care System. Its two independent cooling systems help keep food fresh while the FreshFlow™ Air Filter minimizes odors, and the Produce Preserver delays over-ripening. The counter-depth gives the high-end look of built-in refrigerators and the Professionally-Inspired Design features Satin Textured Handles and the KitchenAid® Medallion.


Monochromatic Stainless Steel
Monochromatic Stainless Steel  -  KRSC500ESS
  • Features
  • Specifications
  • Ratings & Reviews
  • Manuals & Warranty
  • Accessories

Preserva® Food Care System

Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow™ Air Filter helps minimize odours while the two Produce Preservers help delay over-ripening.


Gives the high-end custom kitchen look of a built-in refrigerator.

Professionally-Inspired Design

Combines a bold blend of professionally-inspired styling with sleek touches for the home. This beautiful side-by-side refrigeration unit features Satin Textured Handles and the KitchenAid® Badge, a symbol of uncompromised quality.

Additional Features

In-Door-Ice® System

Adds interior room in the refrigerator with an ice bin that mounts on the inside left door of the refrigerator, keeping it out of the refrigerator compartment and allowing for extra shelf space.

LED Lighting

Illuminates the inside of the refrigerator and freezer giving for better visibility. Unlike incandescent bulbs, LED lights use less energy, are maintenance-free and never need to be replaced.

Adjustable Spill Resistant Shelves

Prevents messes from spilling over into other parts of the refrigerator. In place of a lip that can trap foods, the shelf edges are nano-etched with a finely texture surface that contains spills and lets you use the whole shelf from edge-to-edge.

Exterior and Ice and Water Dispenser

Provides freshly filtered, great tasting water and ice that can be conveniently found right in the refrigerator door.

Clear Door Bins with Metallic Accents

Allows you to see labels right through the bins, helping you keep condiments and other items organized. Each bin is removable, making it easy to pull out, chop up and store an amazingly fresh produce, and simply slide back into the fridge.

Measured Water Fill

Displays and automatically dispenses water in ounces, cups, or liters. It can be programmed to pour a measured amount, helping make food prep easier. It can even be set up to fill essential items on a daily basis like a coffee pot or a water bottle.


Refrigerator Type
Freezer Capacity
Refrigerator Capacity
Energy Star® Qualified
CEE Tier
Not Rated


See Dimension Guide for Metric Measurements
29 3/4
35 1/2
Cutout Depth
24 3/8
Height To Top Of Cabinet
68 7/8
Depth With Door Open 90 Degree
45 7/8
Depth Excluding Doors
24 1/2
Depth Closed Excluding Handles
27 1/2
Width of Cabinet Only
35 1/2


Freezer Capacity
Refrigerator Capacity

Refrigerator Features

Number of Interior Shelves
Spill-Proof Glass Shelves
1 Fixed Full-Width, 3 Adjustable Full-Width
Conventional Shelves
Humidity-Controlled Drawers
2 Full-Width
Temperature-Controlled Drawers
Non Climate-Control Drawers
1 Full-Width
Door Bins
1 Dairy, 2 Adjustable Gallon, 2 Adjustable Two-Liter

Freezer Features

Number of Shelves
Interior Shelves
1 Fixed Full-Width Glass, 3 Adjustable Full-Width Glass
Freezer Drawer-Basket
1 Full Width Lower Plastic, 1 Full Width Upper Plastic
Door Bins
3 Fixed Full-Width

Filtration and Dispensing

Dispenser Type
Exterior Ice and Water
Dispenser Options
Control/Child Lock, Filtered Water, Measured/Metered Fill
Ice Maker
Factory Installed


Door Style
Exterior|Door Swing
Reversible Door
LCD Touch Screen

Product Dimensions

  • 29 3/4
  • 69
  • 35 1/2

Dimensions are for planning purposes only.
For complete information, visit owner center.

Rated 1 out of 5 by from Horrible experience We bought this fridge 6 months ago and it started to give us problems within 2 month. There was no water coming through so we called the company and they sent a repair guy to fix it and changed some parts and it worked to couple of days and stopped working again. I called the company again and same people came to look at it and changed air volve and again after a few days it stopped working. 2 weeks after same issue happened and again changed one part and now for the 4th time there is no water coming through the water dispenser. This is the worst experience I had with kitchen aid. I will never but their product again and will not recommend this model to buy. I even called the warranty people and explained them the situation and they have the worst customer service and will not do anything other then keep sending the guys to fix it and the issues remains the same.
Date published: 2018-05-30
Rated 2 out of 5 by from Fridge too warm, needs defrosting every 2-3 weeks We purchased this in January from The Bay. The fridge is chronically not cold enough despite it being set on Max cold and 3 degrees. Everything spoils. I put a thermometer inside and it 11 degrees. It's an expensive fridge. Our other kitchen aide appliances work well. It also has a rattling sound that happens every few weeks. This is the most frustrating experience for a fridge that was so expensive.
Date published: 2018-05-13
Rated 4 out of 5 by from Great look, good capacity We switched from a French door to the side-by-side and we are pretty happy with the change. We went with this model as we had size restrictions in our kitchen. We were cautioned against the side-by-side for freezer storage but I find that it holds the same (if not more) than the freezer drawer in the old fridge. I also like that I can see everything in the freezer and don’t have to dig around for it. As for the fridge side, it did take some time to get used to. We had to adjust the shelves a few times to eat it to our preference but overall we have made it work.
Date published: 2018-04-15
Rated 1 out of 5 by from Poorly Made We remodeled our kitchen 5 year ago and purchased the older model of this refrigerator. We have had nothing but problems with it and after only 5 years have to buy a new refrigerator. The ice machine has never worked properly. It sporadically made ice, sometimes not making it for weeks at a time. It would then kick back on. The filtered water comes out extremely slow in comparison to other refrigerators. The freezer temperature was never quite right and is why we are in the market for a new refrigerator. The freezer is not cold enough to freeze food all the way through. The door fell off of one of the drawers shortly after we bought the refrigerator. This has also happened to others we know who have the same model. Ultimately, for the price we paid for this unit we expected it to last longer than it did. I don't think I would buy another Kitchen Aid appliance.
Date published: 2017-09-27
Rated 4 out of 5 by from Love the fridge We make most meals from scratch so buy a lot of groceries. This fridge is an ample size. However, the food crisper drawers could be larger.
Date published: 2017-06-02
Rated 1 out of 5 by from Very expensive with many problems Bought two years ago. Came with non functioning ice maker. After being shipped the part five times the technician made it work. cheap tubing to ice maker has broken. The snack draw cracked. So far I have received 5 replacement draws, all broken Now the refrigerator is freezing everything. Turned it up to 45 degrees. Eggs, broccoli, basically everything is frozen. I am waiting for a new temperature sensor. I like my technician. But am sorry I bought this product
Date published: 2016-02-19
  • y_2018, m_6, d_21, h_5
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.8
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Use & Care Guide

Comprehensive information about your new appliance - from getting started to cleaning and maintenance.


Energy Guide

Information about the efficiency of your appliance, including energy consumption and annual costs to operate.


Installation Guide

Instructions for unpacking and installing your appliance, including electrical requirements and necessary tools.


Warranty Information

A complete description of your warranty coverage, and contact information for service and support.


Dimension Guide

Detailed dimensions of your new appliance with space requirements for the area surrounding it.


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