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Returns & Exchanges

Service & Support

Register your appliances, find owner’s manuals, schedule service, get parts and more.

Ordering & Payment

Get information on discounts, payment types, shipping and more.

Returns & Exchanges

Find information about our return and exchange policy for countertop appliances and kitchenware only.

Safety & Privacy

A detailed explanation of our privacy policy and safety practices.

We do our best to ensure that returns are easy and convenient. You may return your item within 30 days of purchase for a full refund or replacement. Just fill out the return section of your order’s packaging slip, send the item back to us in new condition and you’ll receive your credit within 7-10 business days.

Sorry, shipping charges are not refundable.

Please note that instructions for Return and Exchanges are only applicable to countertop appliances and kitchenware.

Click here to print a return form and instructions.

 
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